Worn earrings, bracelets, rings and necklaces cannot be returned for hygienic reasons. A broken piece of jewelry can be exchanged for a new piece of jewelry or a coupon code within 30 days of receiving your package. If you have made a wrong decision and want your money back, the package must be returned to us in good condition within 14 days. The shipping costs (usually a stamp) are for the customer. We take responsibility for repairs and our quality for a maximum of 3 months.

You can RETURN your items to:

Postal address
3e Oosterstraat 64
1211LN Hilversum
Netherlands

When returning, always include the return form and note the order number, the items you are returning and whether you want a voucher or refund.
Personalized items such as name necklaces cannot be returned. We are not responsible for lost or stolen items or products that are taken elsewhere for repairs, engravings or alterations of any kind. We do not offer returns or exchanges for used items. If in doubt! Feel free to ask our CS team.